Privacy Policy

Data protection and confidentiality:

Data Controller – Digital Transcription for Lawyers (“DTFL”) is a trading name of Annabel Hurdman of Dalesholme, Bunkers Hill, Tetney, North East Lincolnshire, DN36 5PF, who is the data controller.  Further contact details are available from https://dtfl.co.uk/contact-us

Purposes of Processing – Your data will be processed in order to:

  • market DTFL services to you;
  • provide services to you;
  • provide services to others (insofar as this does not breach client confidentiality);
  • comply with regulatory and other legal obligations; and
  • protect DTFL against potential claims.

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests

Legal Basis – Your data will be processed on the basis that DTFL has a legitimate interest in being able to achieve the aims of processing set out above.  Where special category data is provided, the provider of the data warrants that they consent to DTFL processing that data or that they have obtained written consent from the data subject.

Personal Data Held – As a minimum, DTFL is required to positively identify its clients.  In addition, DTFL holds whatever information is provided to it by its clients and others.  This will rarely include special category data.

Failure to Provide Data – If you fail to provide DTFL with the data required you will not receive services or marketing.

Data SourcesDTFL obtains most personal data from its clients and those who have indicated that they have an interest in DTFL services.  DTFL also obtains some personal data from other correspondents.  DTFL also collects some data from publicly available sources (e.g. Companies House).

Recipients – Any data provided by a client is treated as confidential to that client and will only be shared with others insofar as this is necessary in order to provide the services  to the client, to comply with regulatory and other legal obligations and to protect DTFL against a potential claim.  In order to provide its services, DTFL relies on the services of certain data processors.  These include secure cloud storage for files and emails.  In each case, DTFL ensures that data is processed in compliance with this policy.

Third Countries – Other than where required in order to provide services as required by individual clients, data is not sent to third countries.

Retention Period – Data is held for 60 days unless the client requests a longer period.

 Data Subject’s Rights – Where relevant, you have the right (subject to client confidentiality) to:

  • withdraw consent to the processing of your data;
  • complain to a supervisory authority regarding the processing of your data (https://ico.org.uk/); and
  • obtain a copy of the data held on you and to correction of any errors in that data.

Automated Decision Making – None.

This policy may change from time to time. You should check this page to ensure that you are happy with any changes. This policy is effective from 16 May 2018.

Any information you give us via this website may be added to our database and will be processed in accordance with the Data Protection Act 1998.

We will never sell, rent, or otherwise provide your personally identifiable information to any third parties (excluding those trusted organisations that carry out functions or services on our behalf) unless you give us permission to do so, or we are obliged or permitted by law to disclose it or where it is necessary for the purpose of or in connection with legal proceedings or in order to exercise or defend legal rights.

If you register with us, we may communicate with you through email, notices posted on this website, and other means.

All email messages sent to and from the may be monitored to ensure compliance with internal policies and to protect our business.

Using this website:

Like most websites, this website may use cookies and web log files to track site usage. A cookie is a tiny data file which resides on your computer and allows us to recognise you as a user when you return to our site using the same computer and web browser.

Due to the communications standards on the Internet, when you visit our web site we may automatically receive the URL of the site from which you came and the site to which you are going when you leave our site.

We may also receive the Internet protocol (IP) address of your computer (or the proxy server you use to access the World Wide Web), details of your computer operating system and the type of web browser you are using, as well as the name of your ISP.

This information is used to analyse overall trends to help us improve our service, but is not linked to personally identifiable information in any way.

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Confidentiality

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